Riter Mansion Guest Policies

1. Room Reservation
A credit card is required to ensure your room reservation. Room payment is collected upon arrival and check-in.

2. Check-in: Between 4:00 pm and 6:00 pm

• Your approximate arrival time is important to us. We make every effort to be available to you at check-in time. In order for us to best serve you, please keep our phone number handy and call us if there is a change to your arrival time.
• If a late check-in is necessary, such as for a wedding reception or a late flight, please call on or before the day of your reservation to arrange after-hours entry.
• Early check-in is available at $25 per hour.

3. Check-out: By 11:00 am
Late check-out is available at $25 per hour.

4. Cancellations and/or Changes

• Cancellations or changes require 7 days’ notice, and 14 days’ notice for holidays and special events, to avoid a cancellation charge.
• The cancellation charge is fifty percent of the full reservation.
• At this time, you must call us to cancel or change a reservation. Email requests will not be honored.

5. Breakfast
Breakfast is served from 7:00 am to 9:00 am in the dining area. Upon check-in, a specific time will be requested to ensure a freshly prepared breakfast.

6. No Smoking, Candles, or Open Flames

• Smoking of any kind is not permitted within or immediately adjacent to the Mansion. Due to insurance requirements and local fire codes, candles, incense, similar products, or open flames may not be used on Mansion property.
• A $250 service fee will be charged to anyone not adhering to these policies.

7. Service Charges

• A $20 fee will be charged for any room key not returned.
• A $5 fee will be charged for any face, hand, or bath towel or tub mat that is damaged, stained, or unable to be cleaned (for example: makeup removal, shoe cleaning, or bicycle cleaning). A makeup removal cloth is provided.
• To avoid possible cleaning charges, guests are asked to use the provided table and chairs rather than the bed when dining in the room.
• Guests must promptly notify staff of any accident resulting in fabric stains, glass breakage, or other damage to help minimize cleaning or replacement costs.
• Where necessary, cleaning or replacement charges will be applied for damage beyond normal wear and tear or for missing items.
• Guests are responsible for any damage or loss to the facility, yard, or contents beyond normal use.

8. Respect for Others
All guests are asked to be respectful and considerate of others to ensure a quiet and enjoyable stay. Any guest causing a disturbance or diminishing the experience of others may be required to leave the Mansion property and, at the discretion of the B&B owners, may be required to compensate management for lost revenue or goodwill.

9. No Pets
Please make arrangements to board your pet prior to arrival.

10. Questions or Concerns
If you have any questions or concerns regarding these policies, please contact us before the cancellation date of your stay.